Our Quality
Like most musicians, the founders of Top Brass® were not born with silver spoons in their mouths. From the time they bought their first instrument they have been on the same quest common to most musicians: Where to buy an instrument with the best value for money? Where to repair an instrument affordably? Where to find a good teacher? |
Today, David, Jamie and Fredi are classical musicians working at the pinnacle of their art. They have no choice but to work with the best quality instruments in the world – their profession requires this. Thus, they’ve travelled the entire journey: from beginner to master. They understand the life of a musician, what they look for, what they want and must have.
In establishing Top Brass®, they’ve come full circle back to beginner. To helping beginners find instruments with best best value for money, helping them with affordable repairs and providing good teaching. And similarly so for seasoned musicians and professionals.
Quality Assurance Top Brass® is committed to providing products and services that give the best value for a given price range.
Every instrument offered for sale has been individually played and tested by a professional musician. Top Brass® is not a mass-market business. We do not employ salespeople. Every customer is carefully matched to an instrument according to their playing style, level, objective, physical characteristics and budget. Mouthpiece selection is assisted by an expert musician.
The degree of personalised service and passion for quality is how Top Brass® assures customers of complete sastisfaction.
Musical instruments: Money-Back Guarantee Instruments can be returned within a month of purchase for a full refund (terms & conditions apply). All musical products and accessories sold by Top Brass® carry a 1- or 2-year Manufacturer’s Warranty against defects.
Repairs: Guarantee ofSatisfaction & Warranty Unless otherwise specifically stated in writing:
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